Reel Value Guest Book

These are just a few of the comments made by our highly valued customers.  Our reputation is built on exceptional service, with of course the best prices, and the comments below are shown to reinforce this approach to any existing and potential new customers.

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I own a set of R2L ProLogic bite alarms and they had several problems. I spoke to John at Reel Value and he offered to have a look at them for me. I posted them off to him and once he received the alarms he quoted me a price of £35 and I asked him to proceed. He called me again to say that he had repaired 2 of the alarms but the 3rd would need a new replacement. I asked him to proceed and he charged me £39.99 including the new alarm and he also threw in a new plastic box as my hinge was broken - at no additional charge. I have to say this was an amazing service, economical, efficient and in good time. I definitely recommend Reel Value. He also sells a range of fishing equipment. Thank you for your help John 🙏 *****👍👍👍👍👍
After reading the reviews I had no reservations about sending my sea reel[multiplier] to John to reassemble after my attempts at repair..Got to say returned as good as new.. Thanks John..
john was. quick, very very reasonable on charges and my reel is now back on the rod doing its job well. thank you john to a job very well done.
I got a set of bite alarms repaired for my partner. John was very helpful and managed to get them repaired and sent back in only a couple of days! Great customer service and they are now working great, saved a lot of money compared to buying a new set. Thank you!
Just had a hand engineered salmon reel (Rowland) serviced by John. The drag was defective and cost me two fish on a day back in June. It now works perfectly. Thanks John, very impressed.
Dropped my reciever for my bite alarms into the water.. John had these tuned with a brand new one and sent back within days apart. I can't stress enough how good this man's communication and service is..
Highly advised for all types of work.
Again thank you John.
Chris
John received my reel (Boss Accurate 400N) on Saturday afternoon and was messaging me later that evening to say it had been fixed.
Super service, fast and friendly even explained the best parcel service to use regarding insurance etc.
Well done John, great job
What great service. Two reels repaired brilliantly and quickly at a super price. One that I thought would not be repairable or extremely expensive.
Thank you
Very good service very friendly did a great job of my real repair
Very recommend
If you need any assurance in John and his work ethic
You have it from me , 100% honesty , reliability,
And turn around time , if its repairable and serviceable
It will be done without question . Thank again John.
Just had my centre-pin reel repaired and serviced by John at Reel Service - spins as freely as anything now.
Posted it off to him and he had it repaired and posted back to me within a week. Delighted with the repair and the quality of service and communication. Price was very fair also.
Would highly recommend John and Reel Value to anyone looking for expert assistance. Hoping to now catch some grayling this weekend!
Recently received my back my Vision Tank fly reel after repair. I cannot be more happy and seriously impressed. The level of service and expertise is superb, I thought it did not exist anymore. I will certain be using Reel Value again and strongly recommend them to my friends. The bonus is that they have very reasonable charges. Many thanks indeed.
Having managed to lose the spool holder knob from my Okuma centre pin, in a fast flowing River Nidd I thought I would have to buy a new reel. Thankfully after a we search for spares, I came across John and Reel Value - problem solved. Not only did John replace the missing knob but also serviced my reel and now I have no need to buy a new reel - indeed the serviced Okuma centre pin runs smoother than ever. Great service, value-for-money and highly recommend John and Reel Value!
Very happy with quick/professional advice and quality of service to some ageing Mitchell reels - would definitely use again. Thank you John.
the clue is in the name, john services my Diawa 7ht mags , first class job at realistic prices, with a fast & friendly service !
Need I say more !
First class service really friendly fixed and returned same day can’t recommend enough
Just received my 2 inceptor reels back. Very pleased you have yet again managed to keep them going.Can not recommend you highly enough.
Great and very personal service from Reel Value. I sent in my seized and corroded monstrosity of a fly reel and received back the reel as it must have looked and operated many years ago. Fantastic service. My other reels are heading in the same direction for servicing any day now.
As I have a trip coming very soon, I had to get my reel serviced. I was looking for a specialist in reel maintenance and a mutual friend recommended John. John was absolutely fantastic and serviced my reel way before the trip.
I highly recommend John and his services.And once I am back from my trip, I will be sending the rest of my reels for servicing.
I heard about Reel Value and John's services some while ago and finally sent off my Adcock Stanton centre pin for some much needed TLC. I can't recommend Reel Value highly enough. John was so quick in communicating at all times and the repair was carried out very promptly and to a high standard. I will certainly be using their services again.
have orderd another pro logic cup arrived on time well packaged really happy not broken great cups cheers
Sent my snow-bee deep blue fishing reel for a service and now have it back looking and working like new !😁
What a great response I got from reel value ,will defiantly be
Using them again,
Thank you !
Just received my two reels back from John both good as new again, excellent value and on time service will definitely recommend and use again
Graham
Used for first time. Sorted my Okuma Trent very quickly and returned it quickly. Excellent service and great price. Will use again without doubt.Nice chap as well.
Sent my Okuma Trent to John. Sorted it very quickly and posted it back. Now it’s perfect. The cost was great value and he’s a very pleasant chap as well. Will definitely use again if any of my reels need fixing. First class service.
Used for the first time. Top class service at competitive prices.
Will be using again.
I've just had my two Daiwa multiplier reels back after John had serviced them, one required a new bearing, but both are now silky smooth, the price was fair and John knows his stuff, so always does a good job whether servicing or repairing and the turnaround time was quick, If you need your reels looking at then John is the man.
Excellent and superb speedy first class service from the best in the business as always, nothing ever too much trouble and the price is the most competitive you will find in the UK.
Many thanks again Mr W
More excellent work from John repairing my Preston Innovations reel. Technically correct, very speedy and good price. I can't recommend Reel Value highly enough.
I ordered a new fly reel and it was here in 24 hours great service will be ordering more of you from now on. Thank You.
I heard that Reel Value provided a great service through the Tenchfishers and decided to send two Shimano baitrunners which have been in constant use for over 15 years and a Rapidex centre pin which is over 50 years old for servicing and a couple of repairs. I have been delighted with the results and the bill which I consider was very reasonable. Its also great to chat to John about the work. Thank you
Great job on my Okuma, thank you John.
I e-mailed John enquiring about some parts for an old but much valued Okuma reel. I received a response within 24 hours despite him being out of office. I ordered the parts over the phone Thursday morning and they arrived safely just after noon the following day. Brilliant service - and a good price too!
John did a superb job on my Abel No.2's changing them from RHW to LHW ,he got the reels on a Monday ,and i had them back on the Wednesday the same week ,BRILLIANT JOB , Abel never replied to any of my emails , John was back to me next day. highly recommend him and his way of doing a job. EXELLENT CHAP ! ANY PROBLEMS WITH YOU REEL GET IN TOUCH WITH HIM , TOP BLOKE , KNOWS HIS STUFF ......
I've used John before so knew how good he was at his job. This time I had a reel that the clicker had stopped working on the baitrunner facility. As I don't use bite alarms and rely on the sound of the baitrunner when I have a bite when barbel fishing this was very important. I dont usually engage the baitrunner but sometimes nature calls or i need to pour a cup of coffee. In less than a week the reel was back with me working as good as new. I'd also asked John if he had a spare single handle as the reel only had the double handle that I didn't particularly like. In the box with the reel were two single handles. Unbelievable service and such a knowledgeable gentleman to talk to. After service like that I wouldn't dream of sending my reels anywhere else. John is the man. Cant recommend him enough. Top class through and through.
Sent John two okuma epix pros that needed servicing. They came back beautifully smooth in super quick time. Very reasonable cost and a pleasure to deal with. John is highly recommended. 10 out of 10.
This shop is really great in their service, they respond super fast to emails and try to do everything they can to get you your part! It was actually not possible to get the part to the Netherlands, but with a detour they managed it!

greetings.
Rob Hermans
As the name says, Reel Value, fixed a centre pin and a free spool reel of mine at a very reasonable price! Very much appreciated.
I found Reel Value by accident really. As I had not been able to get any help from Ok**a, nor any of their distribution chain, I emailed Reel Value. Within the hour I received a very detailed reply. My reel was despatched, repaired and returned in just a few days. John called me to get details, had a super chat and paid up. Cheap is not a term I would use, but certainly inexpensive is fair. A very impressive service from a really nice gentleman. Thank you.
Was recommended by a friend to reel value had three big pit reels serviced and was amazed my reels felt that good like new!!
Superb and friendly service and had the handles fixed which I for got to tell John about thanks John brilliant work will recommend you every time
Thanks again Ray
Only heard about Reel Value by lucky chance.
Absolutely delighted with the friendly and to the point service. Got messed around by An**ng Direct and John saved the day! Cheers mate, will definitely use your services again.
The reel foot sits like a glove and she whistle merrily in the wind.
👍🎣👍🎣👍🎣👍
To say I’m over the moon is an understatement! Whilst fishing for tench a very large carp took my bait. It fought for 20 minutes doing my aged Shakespeare reel no good at all. When living in Cornwall I had used it to catch my salmon and sea trout. It means so much to me but I thought I would never use it again…….until I was given John’s details. Within a week he has restored it to its former glory. I cannot thank him enough! Highly recommended!
John has just repaired my Okuma Makaira 811 reel and what a great job he has done, used it yesterday and it performed perfectly, he had also done a full service and cleaned it as well !
Great service, sent reel on Wednesday, received it back in post that Saturday, also amazing value. 5 star service John, well done.
I had to write about the brilliant service I received from John I had a prologic pod which cost over £80:00 and one of the legs wouldn't lock when extended I e-mailed and rang the prologic representative in the uk and they were useless just said they didn't carry spares and didn't deal direct with the public and the shop I purchased from had ceased to trade.I was about to give up when I stumbled across John. He was fantastic and supplied me with a leg by post which I received the next day. I can not recommend him highly enough.
John johnson
Absolute legend! I bought 2 Okuma TRex 7000 reels only to find out that spare spools were not an option!
Jon very helpfully sorted through his stock of spare spools to identify and successfully find a pair of spools that would fit!
Old style customer service where he can be bothered to go out of his way to help rather than take the easy option of saying “no sorry” thanks very much
John did a fantastic job on my Prologic smx bite alarms. He added 2 extra alarms to the set (originally only 2). Now I have a full custom set. These single bite alarm are so difficult to get hold of and pair up, but John sorted it within a few days. Which including fully tested the paring over a good period of time. All I had to do was ship the alarms to him and he did the rest.
Excellent service all round. Would definitely recommend Reel Value for bite alarm service and all techie equipment for fishing.
Recommended by Prologic Uk.👍
John did a fantastic job on my Prologic smx bite alarms. He added 2 extra alarms to the set (originally only 2). Now I have a full custom set. These single bite alarm are so difficult to get hold of and pair up, but John sorted it within a few days. Which including fully tested the paring over a good period of time. All I had to do was ship the alarms to him and he did the rest.
Excellent service all round. Would definitely recommend Reel Value for bite alarm service and all techie equipment for fishing.
Recommended by Prologic Uk.👍
What an absolute legend John is,so friendly and very very knowledgeable,sorted my two diawas out a treat like brand new now.cheers John boy.👌👌
John has expertly fixed four very different fly reels for me over the past two years. He is personable and friendly, completely straightforward, delivers what he says he will on time, and has a real gift for sorting things out with a minimum of fuss. He is also very conscious of keeping costs to his customers to a minimum and offers great value for money. I look forward to doing more business with him.
John recently sorted out my broken spool for my Okuma salmon fly reel. I phoned and discussed it with John and he decided best to send me the part needed.
Great knowledge & service.
Thanks